What If I Am Making A Large / Bulk Order?
We consider ordering THREE dresses at one time as a bulk order, you are eligible for additional discount,please contact us for more discount.What are the main methods of our payment?
For your convenience, we currently accept the following three payment options:
A. Payment by major credit cards
B. Payment by Paypal
C. Payment transfer through Western Union
If you need help for a payment,you can contact our custom service, email@example.comHow can you sell the dresses at such a low prices ?
We are a leading supplier of different formal dresses,we provide thousands of dedicated dresses for global buyers.As a manufacturer, there is no additional charge for purchasing the material,renting warehouse and so on, thus,we can guarantee the dresses with high quality at low price!How about the Quality of your Dresses?
FashionOS.com is the world's leading online wedding apparel, jewelry, costume and other fashion products website. We provide complete one-stop shopping for all brides, bridesmaids, wedding party members and for other special occasions.
FashionOS.com inspects every gown and guarantees the condition. High quality, best price, and 100% satisfaction is our goal.
You can see our quality comparison with other mediocre or cheap quality products.How do I decide what size to order?
You can choose a standard size or give us your custom measurements. Please view our Size Chart. Prior to selecting your size to order, we suggest reviewing the information provided in How to Measure.
Even if there is some fluctuation in the size you need, all our dresses are made with a margin for modification or alteration. The modification or alteration can be made by your local tailor.Are these used dresses?
All gowns and products we offer are new and direct from the designer. We do not accept or offer resale items.Can you tailor the dresses according to the pictures that I offer?
Yes, you can realize your dreaming designs with lowest price at Fashionos.com. If you see your wonderful dresses, please contact us and offer the pictures to us. Or you may design dresses by yourself.How do I place my order with you?
You can place an order with us online, by fax, phone, or mail. We have a secure server and gladly accept Visa, Master Card, American Express and Discover. Please see our Ordering Information page.What is the delivery time for orders?
Total Delivery Time = Processing Time + Shipping Time
All orders must be processed before they are shipped. The total time to receive your fashionos.com order is split into two parts: Processing Time and Shipping Time. Please use the chart below to help you to know how long it will take to receive your order.
Please visit this page http://www.fashionos.com/shipping-ezp-25.htmlCan you make a dress in a color that is not listed?
As a manufacturer,all colors and sizes are available,you just need to send us your favourite color and custom measurements by email,we will customize the dress to fit you in the right color!Can I cancel the order if I changed my mind after the order placed?
Our Cancellation Policy:
1. Orders cancelled within 48 hours of payment confirmation will be eligible for a full refund, or
2. Orders cancelled after 48 hours of payment confirmation but before shipping will be eligible for a partial refund consisting of the full shipping cost.What is the Return Process?
Please visit this url to review our Return Policy http://www.fashionos.com/return-ezp-14.htmlWhat if we didn't receive the item on time?
If for any reason, your order was not shipped within the time stated and arrives late, but not by more than 10 days, you will be eligible for a complete refund, or a 30% reimbursement upon the delivery of the overdue product. If the product is overdue by more than 10 days, customers are eligible for a full refund. If the dress is returned, the return shipping fee is on your own!Can I get a sample fabric swatch to see the material or color?
Yes! Fabric samples are available at $22.00 per swatch. They also come for free when you order the dress upon request. Please contact us if you would like to order a sample fabric swatch.Does it cost extra to custom order?
Absolutely not! We are proud to provide our customers with endless style and color options at no extra charge. If you don't see your size or the color you want, you can always custom order it. You can even provide us a design, and we will custom make for you!How can I clean my gown?
We recommend taking your gown to a professional cleaner for proper cleaning and preservation. Do not machine wash or heat dry your gown! This could damage the fabric and gown decorations.How can I contact you if we have further questions if the customer service is off-line?
There are 4 methods to contact us:
---Send us an email to :firstname.lastname@example.org;
----Click "Live help" to leave us a message.